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RACI Matrix for TA Functions: ✓ 23 Critical TA Functions Mapped – From talent strategy to interview coordination
✓ 8 Key Roles Defined – CTO, TI Manager, RM Lead, Digital Specialist, Ops Coordinator, Attract Specialist, Acq Specialist, HM
✓ Clear Accountability Framework – Who's Responsible, Accountable, Consulted, and Informed for every function
✓ Best Practices Built-In – One accountable person per function, responsible roles do the work, quarterly reviews
Service Level Agreement (SLA) Template: ✓ Stage-by-Stage Service Standards – Intake (24 hrs) → Sourcing (5-7 days) → Screening (48 hrs) → Interviewing (3-5 days) → Offer (24-48 hrs)
✓ Performance Metrics Dashboard – Efficiency, Quality, and Strategic KPIs with target benchmarks
✓ Roles & Responsibilities – What TA Team, Hiring Managers, and HRBP each own
✓ Escalation Process – 3-level resolution framework with clear timeframes
What this eliminates: ❌ "I thought you were handling that"
RACI Matrix for TA Functions: ✓ 23 Critical TA Functions Mapped – From talent strategy to interview coordination
✓ 8 Key Roles Defined – CTO, TI Manager, RM Lead, Digital Specialist, Ops Coordinator, Attract Specialist, Acq Specialist, HM
✓ Clear Accountability Framework – Who's Responsible, Accountable, Consulted, and Informed for every function
✓ Best Practices Built-In – One accountable person per function, responsible roles do the work, quarterly reviews
Service Level Agreement (SLA) Template: ✓ Stage-by-Stage Service Standards – Intake (24 hrs) → Sourcing (5-7 days) → Screening (48 hrs) → Interviewing (3-5 days) → Offer (24-48 hrs)
✓ Performance Metrics Dashboard – Efficiency, Quality, and Strategic KPIs with target benchmarks
✓ Roles & Responsibilities – What TA Team, Hiring Managers, and HRBP each own
✓ Escalation Process – 3-level resolution framework with clear timeframes
What this eliminates: ❌ "I thought you were handling that"